SUPPLY AND SCALE

Senior supply chain leadership, without the full-time hire.

Supply and Scale helps growing consumer brands source, make, move and sell, backed by 25 years of operations experience across beauty, personal care, vitamins, pharma and medical devices.

Book an introductory callSee what we do
SourceTenders, RFQs and supplier selection Plan and makeFractional supply chain and operations leadership MoveERP, WMS and 3PL programmes SellE-commerce and Amazon growth

Four ways we help brands scale

Bring us in for one of these, or for the whole chain. Every engagement is led by a senior operator who has done the job in-house.

Plan and make

Fractional supply chain and operations leadership

A senior head of operations working inside your business for an agreed number of days each month. We own planning, inventory, suppliers and fulfilment so the founders can get back to building the brand, and we leave behind a function that runs without us.

  • Demand planning and S&OP that the whole team uses
  • Inventory and cash control, from reorder points to slow-moving stock
  • Co-manufacturer, packaging and supplier management
  • Board-ready operational KPIs and cost-to-serve analysis
  • Building, hiring and mentoring the operations team

Sell

E-commerce growth and Amazon optimisation

Hands-on resource to grow direct-to-consumer and marketplace sales, with the operations behind them working properly. Amazon is where we go deepest: most stalled Amazon stores are an operations problem as much as a marketing one.

  • Amazon store audits: listings, content, account health and suppressed ASINs
  • FBA, FBM and Seller Fulfilled Prime decisions and inbound planning
  • Advertising structure and profitability by SKU, not just ROAS
  • Stock-out prevention and peak-season forecasting
  • DTC fulfilment, returns and customer-experience fixes

Source

Procurement: tenders, RFQs and supplier selection

Structured, defensible procurement that gets you better terms and the right partner first time. We run the whole process, from writing the specification to signing the contract, and you make the final call with the evidence in front of you.

  • Requirements and specifications written with your team
  • RFI, RFQ and full tender packs, with a long list of qualified suppliers
  • Weighted evaluation scoring and site visits
  • Negotiation, contract terms and service levels
  • 3PL, co-manufacturing, packaging, freight and software tenders

Move

Programme delivery: ERP, WMS and 3PL transitions

Large operational change, planned and run so that orders keep shipping while it happens. We act as your programme lead, holding vendors to their plan and making sure the business is ready on go-live day.

  • ERP and inventory-system selection and implementation
  • Warehouse management system go-lives
  • 3PL moves with stock counts, dual running and cutover plans
  • Data migration, user acceptance testing and training
  • Vendor, budget and stakeholder management through to handover

How an engagement runs

  1. 1

    Diagnose

    A short, focused review of your operation, your numbers and where it hurts.

  2. 2

    Plan

    Agreed priorities, scope and the measures we will be judged on.

  3. 3

    Deliver

    Hands-on work inside your team, your systems and your supplier relationships.

  4. 4

    Hand over

    Documented processes and a team that can run them without us.

Fractional retainer

A set number of days each month, ongoing. Best for brands that need operations leadership but not yet a full-time hire.

Fixed-scope project

A defined outcome and timeline, such as a 3PL move, an ERP go-live or an Amazon store overhaul.

Procurement event

One tender or RFQ, run end to end, from specification to signed contract.

Paul Barnett-GaggFounder, Supply and Scale

Built on 25 years of running supply chains

Paul has spent more than two decades inside the supply chains of global and growing brands, including Smith & Nephew, Nestlé and Nature’s Bounty, and led supply chain operations at Dr Organic. Since 2022 he has worked as a freelance operations leader for consumer brands at the point where growth starts to outpace their systems.

Supply and Scale brings that experience to SMEs: the rigour of a large organisation, applied at the speed and budget of a growing one.

Sectors

  • Beauty and haircare
  • Personal care
  • Vitamins and health
  • Pharma
  • Medical devices

About us

Marie DancerIndependent Growth Partnere-Commerce & Digital MarketingLondon, UK (GMT/BST)

Marie has 12+ years experience growing brands profitably across DTC, Amazon and digital marketplaces. A former global E-Commerce lead at Umberto Giannini and Dr Organic Group, she has owned 7 and 8-figure P&Ls across the UK, EU and US, with a commercial, margin-first approach to launching channels and scaling sales.

Core skills

  • Amazon & TikTok Shop
  • DTC, Shopify & CRO
  • Pure players & digital retailers
  • Commercial strategy & P&L
  • Channel & international expansion
  • Performance marketing
  • CRM, retention & subscriptions
  • SEO & GEO (AI search)

Tell us where your operation is under strain.

A 30-minute call is enough to know whether we can help. No pitch deck, just a conversation about your brand and what is getting in the way of growth.

Book an introductory callpaul@supplyandscale.com+44 7984 420271